How to Issue a Return
- Fill all the fields of the return application form on our site
- Specify the order and item number
- Choose the time for courier arrival
Goods Return
For return of goods, we compensate cost of goods only. Delivery charges are not compensated. Same works for a partial return of goods – delivery charges also won’t be compensated.
You can return an item or entire order if it meets the requirements below:
- Both item(s) and its package should be saved in their oriniginal conditions
- Confirmation of your ID and the fact of purchase and its conditions (commodity or cash receipt)
- The return application should be submitted within a 14 days from the purchase.